Can you reduce costs and still enhance the customer experience and grow loyalty? The answer is a definitive yes! Join more than 17,000 companies who chose the Service Cloud to deliver amazing customer service in one simple platform.
At the moment the latest user interfaces are dominated by touch. But things are changing fast and technology is pointing us in new directions. Read more
The boom in India's services has spawned the growth of new engineering colleges. Yet the outsourcing industry thinks too few of their graduates are up to scratch. Read more
Bill Detwiler cracks opens T-Mobile's version of the Samsung Galaxy S III and finds hardware from Qualcomm, Samsung, Invensense, and others. View on site
Here's what to consider before the unfortunate case of your demise to insure that clients aren't just left wondering what to do next.
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