IT service skills: Why this gap needs urgent plugging

Tech Sanity Check TechRepublic Member | May 25, 2012

IT service skills: Why this gap needs urgent plugging The jobs of IT service managers now extend well beyond their old fiefdoms of helpdesks and maintenance. But that shift has created an urgent need for relevant skills. Read more Resource of the day Ready for Anything: Preparing for The Future of Communications Check out this white paper to learn more about the future of the communications industry and how you can prepare for it. More from TechRepublic   Artificial Intelligence: What happened to the hunt for thinking machines? 10 ways your IT job can spoil a vacation (and tricks to keep it from happening) Modernize group brainstorming with Google Apps Apple TV: Why it's hard to tune into Tim Cook's signals News from ZDNet   Digital Lumens updates LED lighting management platform Microsoft is serious about open source: 10 proof points HP's webOS Enyo team poached by Google RIP webOS: Again and for good this time Leak reveals Dell Latitude 10 and XPS 12 Windows 8 tablets Fortune on how Tim Cook is changing Apple Cloud inefficiency - Bad habits are hard to break Wacom Intuos5 tablet: Good for power users, daunting for everyone else (review) Analyst: Apple should sell the 'world's first non-TV TV' News from CNET   Dell preps 10.8-inch Windows 8 tablet, says report China rules the mobile world with 1 billion users HP's WebOS Enyo team reportedly heading to Google Google leads April Internet visits, but news sites see big growth Mac Pro petition gaining steam on Facebook Lawmakers urge DOJ to reopen Google Street View probe Verizon likely to divest wireless spectrum to get cable deal OK Tim Cook opts out of $75M worth of company dividends SpaceX Dragon capsule reaches space station (live video) Marvel creates superhero for boy with hearing aid Mount Everest climbers share journey on Instagram The Golden Gate Bridge, a wonder of the world for 75 years Today's recommended downloads Remote support for PCs, Macs and Smartphones (LogMeIn) Beyond Simple Total Cost of Ownership (SuccessFactors) Free 30 Day Trial: Ericom Blaze RDP Acceleration & Compression (Ericom Software) Increasing Efficiency in the IT Environment (Condusiv Technologies) Optimize the Virtual Environment without Draining Your Resources (Condusiv Technologies)   About this newsletter The Tech Sanity Check newsletter gives you my picks for the top tech stories of the day on the products, people, and ideas that are revolutionizing the planet. Jason Hiner TechRepublic Editor in Chief For real-time updates on the latest tech stories, follow my Twitter feed (@jasonhiner) or my Google+ feed (+Jason Hiner). Connect with TechRepublic Apple TV: Why it's hard to tune into Tim Cook's signals With Apple focused firmly on mobility, starting to sell a large TV doesn't seem to add up. Yet Apple CEO Tim Cook has alluded to just such a possibility. TechRepublic newsletters   Get product reviews, tech news analysis, tips, and more in the following TechRepublic newsletters. Automatically sign up today! Tablets in the Enterprise Five Apps Software Engineer Smartphones

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